How do I contact support?
By Chris Winfield-Blum
•
August 18, 2026
Open /support for the support centre.
- AI assistant — if it is enabled in site settings, you can ask a question (up to 500 characters) and rate the answer.
- Support tickets — signed-in users can submit a ticket with a category such as General Inquiry, Billing & Payments, Technical Issue, Feature Request, Account & Access, or Other.
Your tickets live at /support/my-tickets. You can reply on an open ticket and optionally show closed tickets. Staff may follow up by email (and internally via the admin panel).