How does the AI support assistant work?

The assistant on /support answers from Si Forte's published knowledge articles, pages, posts, and pricing information. It does not unlock vaults or read your private assets.

When AI support is enabled:

1. Ask a short question (500 characters or fewer).
2. The system searches embeddings of published help content and generates an answer, with sources when available.
3. Very similar questions may return a cached answer.
4. You can thumbs-up or thumbs-down the reply.

If the assistant cannot help, submit a support ticket from the same page. Developers can also call POST /api/support/ask with a Bearer token.